What is Organizational Knowledge?
Organizational knowledge is your company’s developed know-how which has been codified and is capable of being shared across your company as a whole. This may take a variety of forms including training programs, systems and procedures, technical specifications and/or databases. Taking this knowledge out of the heads of individuals (see: know-how), documenting it and keeping it secure helps to protect your company’s competitive advantage and creates a platform for your business’s growth and scalability.
This step of creating and recording valuable organizational knowledge is the critical transition from company know-how to a solid, transferable IP asset. That is not to say that know-how is not valuable, but organizational knowledge allows possession of company procedures that could otherwise be lost in the heads of your employees.
How Does Organizational Knowledge Apply to Me?
Organizational knowledge likely exists in some form within every company. This could be in the form of training manuals, best practice, brand guidelines and technical specifications. These pieces of organizational knowledge may be critical to your company and may enhance its value proposition in advance of funding or exit – but only if they are identified, managed and properly protected.